ITx 2018 Conference Programme

Jump to: Wednesday 11th | Thursday 12th | Friday 13th

Using a mobile device?
Visit programme on mobile site

The ITx 2018 Programme may change without notice


Learn About The ITIL Update!

Thursday 11:20am - 11:50am, itSMF Service Management conference (Room 4 (ManageEngine))

Have you heard about the upcoming update to ITIL? Curious to know how the update will reflect modern ways of working? Want to understand how your current certifications will carry over? Join Akshay Anand, Product Development Manager at AXELOS, and one of the Lead Architects of the ITIL update, to understand more about why and how ITIL is changing in 2018.


Akshay Anand

Product Development Manager, Axelos Global Best Practice

Akshay Anand is a Product Development Manager at AXELOS®, working on the development of new guidance and research within the IT Service Management (ITSM) portfolio. He previously advised Fortune 100 clients on how to improve their ITSM capabilities, implemented toolsets such as Remedy and ServiceNow, and headed up global ITSM activities at Macmillan Publishing..