Dr. Frina Albertyn is currently working as a Principal Lecturer at Ara Institute of Canterbury on the Timaru Campus. She was the Head of School Business at Eastern Institute of Technology (EIT) in Napier previously where she worked for 16 years. She received her PhD in Information Technology from Massey University in 2010. Frina has published over 40 papers on mostly E-Commerce System Development, System Analysis and Data Analytics. Frina started her working life as a programmer and system analyst at Siemens and Iscor. Frina is married with 2 children, 2 sons-in-law and 4 grandchildren.
Mergers, amalgamations – Te Pukenga, Covid19, and changing nature of the workplace have led to a high number of options of different types of software for collaboration, video conferencing, enterprise communication and document sharing being provided and used in educational organisations. Software is required to connect classes online across campuses, engage in meetings between different locations, share information between colleagues and collaborate across the organisation.
The impetus for this paper is to investigate what is being provided and to determine whether the software being provided across the organisation is fully utilised at the Timaru campus of ARA. This paper will also explore whether staff understand the role of the different options provided across the organisation.